Got Questions?
We’ve Got You Covered.
When it comes to emergencies, clarity is key. Here are answers to the most common questions about our services, response times, coordination, and coverage.
Fast, Clear Answers —
Before You Even Need Us
Who is eligible for helicopter evacuation from Kilimanjaro?
Any climber experiencing serious illness, injury, or altitude-related complications can be evacuated. This includes tourists, guides, and staff.
How long does it take to dispatch a helicopter?
On average, within 45–90 minutes, depending on location, weather, and air clearance.
Where will the patient be taken after evacuation?
Patients are transferred to the nearest appropriate medical facility — typically in Moshi, Arusha, or Nairobi, depending on severity and client preference.
Do you provide medical staff at the scene?
Our helicopters carry basic life-support equipment. Ground-based medical personnel are available at handover locations or upon request.
Can you coordinate hospital admissions for us?
Yes — we communicate directly with hospitals, share patient details, and manage bed availability before arrival.
How fast can a private flight be arranged?
We can arrange departures within a few hours depending on location, aircraft availability, and clearance.
Need a Reliable Rescue & Medical Support Partner?
Whether you’re planning a climb, managing risk for clients, or responding to a live emergency — we’re ready.